IT Services at the Department

IT Support Organization

IT support needs within the department arise at different levels. Depending on the situation, different organizational units are responsible:

Group >> Institute/Laboratory >> Department >> ETH Central IT

IT-relevant challenges are usually dealt with first by the IT support responsibles of the individual groups. They are therefore the first point of contact and, if necessary, forward problems or inquiries that they cannot solve to the IT coordinators (IK) of the institutes or departmental units. If escalations are necessary, the requests are forwarded to the IT Services (ID) of the ETHZ.

IT Support Contact

In the event of IT challenges, please contact your direct IT support responsible. Contact information for your group can be found on the individual organizational units' IT support websites:

Helpful Links to ETHZ IT Infrastructure

IT Knowledge Base
IT Service Catalogue
Web Center Administration (Accountmanagement)
IT Security Initiative
Central IT Documents and Publications